Privacy Policy
- Details
Last updated: 18 June 2026
Privacy Policy for Vanguard Solicitors explains how we collect, use, store, and protect your personal data when you use our website or contact us. We are committed to handling your information in accordance with UK GDPR and data protection laws.
Please read this Privacy Policy carefully. We recommend that you print or save a copy of this Privacy Policy for your records, along with any future updates that may apply from time to time.
1. Introduction
Vanguard Solicitors ("we", "us", "our") is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us.
We are registered with the Information Commissioner’s Office (ICO) as a data controller.
2. Data Controller
The data controller responsible for your personal data is:
Vanguard Solicitors
Email: info@vanguardlaw.co.uk
3. Information We Collect
We may collect and process the following categories of personal data:
3.1 Information you provide directly
- Name
- Email address
- Telephone number
- Address
- Case/enquiry details
- Any information you include in contact forms or emails
3.2 Technical information
- IP address
- Browser type and version
- Device information
- Approximate location (based on IP)
- Pages visited and time spent on website
3.3 Cookie and tracking data
We collect information using cookies and similar technologies (see Cookie Policy).
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Consent - for analytics and advertising cookies
- Contract - when responding to enquiries or providing legal services
- Legal obligation - to comply with regulatory and legal requirements
- Legitimate interests - for website security, performance, and improvement
5. How We Use Your Data
We use your data to:
- Respond to enquiries and provide legal services
- Manage client relationships
- Improve website performance and user experience
- Ensure website security and prevent fraud
- Comply with legal and regulatory obligations
- Analyse website usage (with consent)
- Run advertising campaigns (with consent)
6. Special Category Data (Article 9 GDPR)
As a law firm, we may process special category personal data (such as health, legal disputes, criminal allegations, or other sensitive legal information) when required to provide legal services.
Where this occurs, processing is carried out under one or more of the following conditions:
- Explicit consent
- Legal claims
- Legal obligations
- Provision of legal services under professional obligations of confidentiality
We do not collect special category data via cookies or website tracking technologies.
7. Cookies and Tracking Technologies
We use cookies for:
- Strictly necessary website functions
- Analytics (Google Analytics)
- Advertising (Google Ads/remarketing)
Non-essential cookies are only placed with your consent.
You can manage your cookie preferences at any time using our cookie banner or browser settings.
See our Cookie Policy for full details.
8. International Data Transfers
Some of our third-party service providers (including Google LLC) may process your data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, including:
- UK International Data Transfer Agreement (IDTA)
- Standard Contractual Clauses (SCCs)
- Adequacy regulations where applicable
9. Data Sharing
We do not sell your personal data.
We may share data with:
- IT and hosting providers
- Email and communication providers
- Analytics providers (e.g. Google Analytics)
- Legal or regulatory authorities when required by law
All third parties are required to process your data securely and lawfully.
10. Data Retention
We retain personal data only for as long as necessary:
- Enquiry data: up to 12-24 months
- Client/legal file data: as required under legal and regulatory obligations
- Website analytics data: typically 14-26 months (Google default settings)
- Cookie consent records: up to 12 months
11. Data Security
We take appropriate security measures to protect your data, including:
- SSL encryption (HTTPS)
- Secure hosting infrastructure
- Firewall and malware protection
- Access controls and authentication systems
- Regular system monitoring and backups
However, no system is 100% secure, and data transmission is at your own risk.
12. Your Data Protection Rights
You have the following rights under UK GDPR:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure (where applicable)
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision-making
To exercise your rights, contact: info@vanguardlaw.co.uk
You also have the right to complain to the ICO:
https://ico.org.uk
13. Cookies and Consent Records
We store cookie consent information including:
- Consent status
- Timestamp
- Cookie preferences (analytics/advertising)
This helps us demonstrate compliance with UK GDPR requirements.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Vanguard Solicitors
Email: info@vanguardlaw.co.uk
